Prepaid Subscriptions

How can I transfer the gift subscription to my friend?

When you purchase a gift subscription, it will automatically live in your customer portal if you are an existing member. We can transfer it for you, no problem!

Emily Bruner
Updated 1 month ago by Emily Bruner

My prepaid subscription shows as canceled, why?

Don’t freak out - we cancel gift subscriptions post checkout to avoid auto-renewal to your payment on file.

Emily Bruner
Updated 1 month ago by Emily Bruner

Will she receive notification of the gift?

We don’t send an email or include a note with gift subscriptions but you are welcome to print this document and give it to her ahead of her first shipment!

Emily Bruner
Updated 1 month ago by Emily Bruner

When will she receive her first bag?

Her first bag will ship within the month it was purchased. For instance, if you purchase any time between May 1st and May 31st, she will receive May merchandise as long as inventory allows.

Emily Bruner
Updated 1 month ago by Emily Bruner

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