How do I cancel my subscription?

Emily Bruner Updated by Emily Bruner

We hate to see you go! If your cancelling due to an unsatisfied experience, we'd love to make it right! You can reach us here or shoot us a text, Text BBHELP to 833-377-8140.

To cancel your subscription, log into your account. You are then directed to the "Subscriptions" tab. 

Under your current subscription information select "Edit Subscription" then "Cancel Subscription"  

This will cancel your subscription only, any add on products that are in your cart will still be charged for on processing day. To avoid unexpected charges, please remove these items from your cart as well if you do not wish to purchase them. (This does not include free reward items, reward items will only be sent with an active subscription)

 

Please note: An email will be sent to verify you have canceled your subscription and if you do not receive an email, you did not cancel. Additionally, all cancel requests received after midnight Central time on the 4th will apply to the following month. Canceling after this time will not stop the current month from renewing or cancel a processed order.

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