My prepaid subscription shows as canceled, why?
After you purchase your gift subscription, your customer portal may show the item as “Canceled”.
Don’t freak out - we cancel gift subscriptions post checkout to avoid auto-renewal to your payment on file. This means the gift subscription won’t be auto-renewed, however, she will still receive her monthly undies for the duration of the prepaid subscription you purchased!
You can add a new subscription when the shipments end to keep sending your gifts!
