When Will I Receive my First Bag?
What are the style options?
What size should I order?
Creating Your Customer Account
I can't login to my account
Does BootayBag offer plus size undies?
How do I care for my undies?
What will come in my BootayBag?
Undies or Bralette Doesn't Fit
How do I update my subscription?
Can I skip an order?
Trouble Logging into Account
Can I customize my bag?
How do I cancel my subscription?
How can I transfer the gift subscription to my friend?
My prepaid subscription shows as canceled, why?
Will she receive notification of the gift?
When will she receive her first bag?
Updated by Emily Bruner
Here at BootayBag we take pride in our charitable donations and love to spread the undie love! Did you know underwear is the most requested and least donated clothing item at women’s shelters?
We partner with different organizations around the United States to donate thousands of pairs to women in need on behalf of all of you. We can’t thank you enough!